Careers at The Friendlies
Medical Receptionist (Casual)

My Company  
Employment Type:
CA - Casual  
Consulting Suites - Administration

The Position

The Friendlies Medical Suites currently provide consulting rooms for up to 30 specialists, doctors and medical professionals offering an ever-growing variety of specialist services to the community.  We are seeking and experienced Medical Receptionist to provide professional administration, clerical and reception support to any one of our established Specialists on a casual basis.

 Day to day duties for this role will include (but not be limited to):

  • Provide high-level personalised medical reception service for patients and practitioners
  • Processing patient billing information, hospital accounts and Medicare claims
  • Medical transcription from dictation
  • Prepare banking, banking receipts and calculate payments as relevant to the service area
  • Various administrative duties as requested by the Specialist and Manager – Outpatient Services
  • Provide back-up medical reception support and cover to the other Medical Receptionists during times of sick-leave and annual leave as required

The Person

Strong emphasis will be placed on the applicant’s ability to demonstrate the organisations values of Courage, Diligence, Compassion, Wisdom and Friendliness, as well as their ability to commit to and apply these values in the workplace.

Key Selection Criteria for this position includes:

  1. Demonstrated previous experience working in a medical reception role, ideally in an outpatients or hospital environment.
  2. Working knowledge of medical terminology and medical reception related processes and procedures
  3. High level communication and interpersonal skills including an ability to develop rapport with a broad and diverse range of patients
  4. Proven ability to effectively work independently and in a team environment to achieve high work standards and meet business goals
  5. High level computer literacy skills, including the use of Microsoft Office Suite and medical practice software (ideally Best Practice).
  6. Possess a relevant qualification in business, medical terminology and/or administration (desirable).

How to Apply
Please submit the following:

  1. A cover letter that addresses the ‘Key Selection Criteria’ (maximum 2 pages)
  2. A detailed resume (including 2 professional referees)
  3. Submit your application on our website  and complete the Application for Employment form.

Applications that do not meet the above requirements will not be shortlisted. Applications close on Monday 21st September 2020.

The Benefits

As a part of The Friendlies team, you will enjoy:

  • Attractive salary packaging options and a variety of additional discounts and benefits within our hospital and pharmacies
  • Career development opportunities and commitment to ongoing training, education and professional development
  • Family friendly work environment close to professional child care services
  • Modern and comfortable facilities with ready access to technology and innovation
  • Find out more about why The Friendlies is a great place to work at

Vaccine Preventable Diseases (VPD) Requirements

It is a mandatory condition of employment for this role that you are vaccinated, and remain vaccinated during your employment, against the following vaccine preventable diseases; Measles, Mumps, Rubella, Varicella (Chicken Pox), Pertussis (Whooping cough), and Hepatitis. Staff employed prior to 1 July 2017 are not subject to this condition of employment unless they apply for a role with VPD requirement.